Which would you prefer?Ĭall4 You will receive a call from a TWC phone number starting with: 800-892-xxxx on XX/XX/XX at 00:00 PM/AM / or/ in a few minutes.
For your convenience I can give you the phone number to call them, or I’d be happy to schedule a time for them to call you. I am good, thank you for asking.įb1 I will be happy to see your survey on this chat.Ĭall1 I’d be happy to schedule a call back for you.Ĭall2 Would you like to have someone call you now, or at a later date and time that is convenient for you?Ĭall3 To properly assist you with this, you will need to speak with our Customer Solutions team. Long1 How long have you been experiencing the issue? Myac1 Meanwhile just so you know, you can login online at and click on 'My Account' for setting digital phone features, checking order status, checking for outages, billing, making payments, resetting TWC equipment and check tech visit updates.Ĭonf I see that I am chatting with xxxxx, and you have provided us with the phone number xxxxxx to access the account. Op2 Please allow me a moment while I review your account information with the details you have provided. Please allow me a moment while I review the pre-chat information. My name is Mansoor and I will be happy to help you.
